SUPPORT
Welcome to the Support Center! We're here to help you with any questions or issues you may have.
Frequently Asked Questions (FAQs)
Check out our FAQs for answers to common questions about our products and services, account management, troubleshooting, and more.
Contact Us
If you need personalized assistance, our support team is here to help
Discord Chat: Chat with one of our Support team members for real-time assistance but for more technical problems or sales related concerns, you may email us on [email protected]
Need Assistance? We're Here for You!
Encountering issues in-game? No problem! Fill out the form below to submit your concerns. Our support team is ready to assist and ensure you have the best possible experience on Billionaire Ark! You can also reach out to us via [email protected]
Report an issue
Please login to submit your report.
You will be requested to log into your steam account, so we can verify you own the Steam account. Use this to report general issues or issues related to a player. |
Report Issues or Chat with Us on Discord!
Have a problem or need assistance? Use this form to quickly report any issues. Your reports will be automatically posted to our Discord, ensuring immediate attention from our support team. Each report is tracked on our dashboard, where admins can review, assign, and resolve them efficiently. We're here to keep your experience smooth and enjoyable on Billionaire Ark!
Meet the Billionaire Team
Our team is dedicated to providing the best ARK Survival Ascended experience for our community. Get to know the passionate individuals who make our server thrive.
Founder and Chief Executive Officer - Zayne
Zayne is the visionary behind our BILLIONAIRE Community. With a passion for gaming and a knack for creating engaging environments, Zayne ensures that our servers run smoothly and that our community is always entertained. When not managing the server, Zayne enjoys going to the gym and flying planes!
Head Administrator - Naomi
Naomi is our go-to person for server administration. With extensive experience in server management and a deep understanding of ARK's mechanics, Naomi handles everything from server settings to player disputes with ease. Known for being fair and approachable, Naomi is dedicated to maintaining a fun and balanced environment for all players.
Server Administrator - Eric
Eric is an experienced admin who excels in server management. With a background in running his own Ark dedicated server, he brings a wealth of knowledge to the team. Known for his friendly demeanor.
Server Administrator - Raven
Raven is an experienced admin who excels in conflict resolution and server management. Known for their quick response times and friendly demeanor, Raven ensures that players have a positive experience.
Server Administrator - Aidan
Aidan brings a wealth of experience in administrating ARK servers and FiveM GTA RP servers. With several years of hands-on experience, he even co-owned and coded his very own FiveM GTA RP server. Aidan's deep understanding of server operations, combined with his dedication to ensuring smooth gameplay and server integrity, makes him a valuable asset. Always ready to assist, Aidan is committed to helping players resolve issues and maintain a thriving server environment.
Discord Moderator - Vacant Position
Discord Moderator - Vacant Position
Discord Moderator - Vacant Position
Events Manager - Vacant Position
Events Manager - Vacant Position
Events Manager - Vacant Position