Billionaire Ark - Terms of Service (ToS)

1. Acceptance of Terms

By accessing or using Billionaire Ark, you agree to follow these Terms of Service, along with all game server rules and Discord community guidelines posted on our official Discord server. Failure to comply with these terms may result in penalties, including loss of access to the server, forfeiture of in-game perks, or permanent suspension.

2. Purchases & Non-Refundable Policy

All purchases made on Billionaire Ark, including but not limited to Token Packs, Subscription Tiers, and in-game perks, are final and non-refundable, except in cases of accidental purchases.

  • By completing a transaction, you acknowledge that all purchases are voluntary and cannot be refunded or reversed once processed.
  • No refunds will be given due to loss of access caused by rule violations, bans, or voluntary departure from the community.
  • If an accidental purchase occurs, a refund request must be made within 24 hours of the transaction by opening a support ticket on Discord.

3. Transaction Responsibility

  • Billionaire Ark is not responsible for any failed or incomplete transactions caused by third-party payment providers, personal banking issues, or connectivity problems.
  • Some purchases may take time to process. If you do not receive your purchased perks within the expected timeframe, open a support ticket, and we will verify the transaction logs. If a valid purchase is confirmed, we will issue your items accordingly.

4. Player Responsibilities

All players are expected to:

  • Follow both game server rules and Discord community rules, which are posted on our official Discord server.
  • Ensure their account and credentials are secure. We are not responsible for lost accounts, unauthorized purchases, or compromised login details.
  • Maintain fair play—exploiting bugs, using unauthorized mods, or engaging in toxic behavior will lead to enforcement actions.

5. Service Availability & Server Maintenance

  • Billionaire Ark operates on third-party hosting services (e.g., Nitrado). Downtime due to maintenance, technical failures, or third-party issues will not result in compensation, refunds, or extensions.
  • We work closely with our hosting provider to ensure server stability and resolve issues promptly.

6. Modifications to Terms

We reserve the right to update or change these Terms of Service at any time. Updates will be announced on our Discord server, and continued use of the service implies acceptance of the new terms.

7. Dispute Resolution

  • All disputes related to transactions must be handled directly through our support system.
  • Chargebacks, PayPal disputes, or unauthorized refund claims will result in immediate suspension from all Billionaire Ark services.

Final Note

We do this for you. Our goal is to maintain a fair and enjoyable community for everyone. Your support helps us continue building and improving the Billionaire Ark experience. If you have any questions or concerns, please contact us through Discord support